VirtuAssist VA Services is committed to respecting your privacy and protecting your personal information. This privacy policy outlines how we handle information collected through our website, opt-in forms, and communications, including interactions with our AI bot.

Information We Collect

If you have shared your contact information with us—either by opting in, communicating with our AI bot, or expressing interest in our services—we may collect:

• Your name, email address, and phone number.

• Information provided during communications or consultations.

• Data related to your business needs and inquiries for virtual assistant services.

How We Use Your Information

The information you provide is used solely to:

• Respond to your inquiries and provide the services you request.

• Share relevant updates, offers, or information about our services.

• Facilitate communication through our AI bot or other channels.

• Improve our website, services, and AI communication systems.

We may also use aggregated, anonymized data for analytical purposes to improve our offerings.

Information Sharing and Security

VirtuAssist will never share, sell, or rent your personal information to third parties without your explicit permission, except under the following circumstances:

• When required by law or court order.

• When sharing is necessary with trusted service providers who assist us in delivering our services (e.g., payment processors or email communication tools).

• These providers are bound by confidentiality agreements and cannot use your information for other purposes.

We implement appropriate technical and organizational measures to secure your data from unauthorized access, loss, or misuse.

Communications and Opt-Out

We may send you emails or messages regarding our services or updates if you have:

• Opted in to receive such communications.

• Purchased or expressed interest in VirtuAssist VA Services.

Each email includes an easy, automated option to unsubscribe or update your preferences. If you wish to stop receiving communications from us, simply follow the instructions provided in the email.

Use of AI Bot Communication

Any information you provide through interactions with our AI bot is handled with the same care and privacy as all other communications. The AI bot uses the information you provide to:

• Understand your inquiries.

• Offer personalized responses.

• Direct you to appropriate services.

Conversations with the AI bot may be stored temporarily for quality assurance and improvement purposes, but they are not shared with third parties.

Your Rights

You have the right to:

• Access, update, or correct the personal information we hold about you.

• Request the deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us at

[email protected]

.

Changes to This Policy

We reserve the right to update this privacy policy as needed to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how your information is handled, please contact us at:

Email:

[email protected]

Phone:

+63 0912 954 7780

Website:

https://www.virtuassistvaservices.com